Operating system for travel agencies

All-in-one travel agency software,
finally simple.

Travel is over-engineered. We made it as simple as paddling. CRM, NDC/GDS/LCC booking, accounting, and an AI agent that answers calls and builds quotes — in one platform.

Built to give every travel agency a modern, AI-first operating system
One roof — three engines

The whole agency. One paddle stroke at a time.

Three products that talk to each other natively — because they are the same product. No integrations. No CSV exports. No tab-juggling.

01 — Customer ops

The clerical work, gone. Every channel, one view.

Sky·Kayak is the customer ops layer for your agency. Every customer touchpoint flows into a single thread — and AI handles the boring stuff so you handle the deals.

Omni-channel inbox. WhatsApp, email, SMS, Instagram, and voice in one customer thread.
Voice AI that answers the phone. Picks calls 24/7, qualifies leads, books holds — never a missed enquiry.
AI handles the clerical. Record updates, follow-ups, quote drafting, file attachments — done. You handle the deals.
Ranked by net margin, not gross value. A $4k deal with $1.6k margin sits above a $12k deal with $800. Where it belongs.
Customer ops + pipeline intelligence.
Hartwell & Co. · unified thread AI handling
14:32 "Looking for Maldives Aug 14, 2 pax, water villa." whatsapp
14:33 AI: drafted 3 options · awaiting your approval ai draft
14:34 Proposal sent · opened 4× · last view 2m ago email
14:51 Voice AI: call answered · "confirmed budget $20k, ready to book" voice ai
15:02 Liked your Maldives story · DM opened instagram
Pipeline · ranked by net margin
Hartwell & Co.
LON → DPS · WhatsApp lead
$ 1,684
40%
Northbridge Tours
YYZ → KEF · email
$ 812
25%
Aurelio Group
DXB → MLE · voice AI intake
$ 974
8%
02 — Booking engine

NDC, GDS and LCC — one query, cross-vendor.

The booking engine sits behind every part of the platform. Ask the AI for "two business class to Tokyo under $5k each" — it queries every connected source, returns the cheapest valid result, and a click later it's a packaged itinerary on the customer's email.

We've built an integration framework that gets a new supplier live in days, not months. Your existing contracts move with you.

Omni-source. Cross-vendor. Price-optimized.
Search · LHR → NRT NDC · GDS · LCC
LHR
London
NRT
Tokyo
NDC
$ 4,820
LHR
London
HND
Haneda
GDS
$ 4,495
LGW
Gatwick
NRT
Tokyo
NDC
$ 4,140
STN
Stansted
KIX
Osaka
LCC
$ 3,890
cross-vendor results, sorted by total fare
03 — Accounting

Books that close themselves.

Every booking, refund, commission, and supplier invoice posts to the ledger the moment it happens. Your accountant gets a real-time P&L, your agency gets a clean BSP reconciliation, your customers get receipts that don't take three days.

Reconciles by default.
Ledger · May reconciled
Net margin
$ 84,210
▲ 28% vs Apr
BSP balance
$ 12,490
due 14 Jun
Refunds outstanding
$ 6,820
▼ 41% vs Apr
Commission earned
$ 18,940
▲ 12% vs Apr
AI doing the actual work

An agent that knows your inventory, your margins, your customers.

Not a chatbot bolted on. The AI is wired into every system — and it acts. Sends quotes. Builds packages. Closes the loop. You step in only for the calls that need a human.

24/7 sales agent

Customer DMs at 2am asking about a Maldives package? The AI quotes, books a hold, and queues the email confirmation — using your real margin floors.

RVLooking for Maldives week of Aug 14, 2 pax, water villa.
SKFound 3 options — best is Coco Bodu Hithi at $7,820 / pax. Margin holds at 19%. Shall I draft?
RVYes, send the proposal.

Margin-aware CRM

Every conversation, quote, and follow-up is scored by net margin contribution. The deals that pay rise. The deals that don't quietly archive themselves.

Hartwell & Co. · $4,210 booking
Cost $2,526 Margin $1,684

Auto package builder

"Family of 4, Bali, two weeks, mid-range, kids 6 and 9." The AI assembles flights, transfers, three hotels with kid-club ratings, two activities, and a single quote ready to send.

4× LHR → DPS via Singapore Airlines$ 4,280
Hotel — Padma Resort Legian · 13n$ 5,210
Private transfer + driver · 14d$ 480
Ubud sanctuary + cooking class$ 320

Smart alerts

Price drops on held inventory. Margin slipping below your floor. A VIP customer browsing — but stuck. The AI watches, only pings on the ones that matter.

14:22 · LHR–NRT
Fare dropped $340 on held quote for Mehta family. Rebook?
14:18 · Aurelio Group
Margin slipped to 8% — below your 12% floor.
13:54 · Hartwell & Co.
Viewed the Maldives proposal 4× in 20 min — call now?
The shift

Built on top of what legacy tools left broken.

The travel industry runs on tools that were designed for a different era. CRMs that don't talk to booking engines. Booking engines that don't talk to accounting. Accounting that doesn't know what a BSP is. We rebuilt the whole stack — so agencies don't have to.

Legacy stack
What most agents have today
  • Four logins. Six tabs. Two browsers. Things lost between.
  • $2,400/month per seat — pricing that scales against you, not with you.
  • CRM tracks gross. You optimize for the wrong deals.
  • AI is a chatbot in a sidebar. It can't book. It can't check your inventory.
  • Reconciliation is a person on Friday afternoons.
sky·kayak
One paddle
  • One login. One workspace. Everything talks to everything natively.
  • Pricing that scales with your business, not your headcount.
  • Pipeline ranked by net margin. The right deals rise.
  • AI with hands — books, quotes, answers calls, watches inventory.
  • Books close themselves. BSP reconciliation runs at midnight.

Paddle the world. Skip the bells.

We're onboarding agencies in waves. Join the waitlist — your spot is held the moment we open the next intake.

You're on the list. We'll reach out within the week.
Running an enterprise TMC? Book a private demo